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Customer Service Outsourcing Solutions
Customized to Fit Your Company's Needs
With the cost five times the greater to gain a new customer, having great customer service has never been more important when running a company. At Five Star Call Centers, we pride ourselves in working with our clients to create custom contact center services that best fit their specific needs and building brand loyalty with their customers.
Whether you need inbound voice or outbound voice call center outsourcing, or email and chat, call center software or more, our Five Star team is excited to work with your team to create a plan to best fit your company’s needs with our contact center outsourcing services. We are with you every step of the way, bringing our 35+ years of industry experience to help you grow your business.
All of this comes with some of the most amazing customer service associates in the industry. Our Midwest-based associates are ready to build your brand loyalty.
We Are Not Your Ordinary Call Center.TM
How We Deliver Outrageously Amazing Customer Experiences with contact center outsourcing services
Voice
Our friendly, Midwest-based associates build brand loyalty by giving your customer an outrageously
amazing experience.
Digital
Chat or email. Mobile phone, tablet, or desktop. We have your customers covered 24/7 with a customer experience beyond their expectations.
IVR
A simple way to improve customer satisfaction. We have an IVR system that is perfect for your needs - and at a lower cost.
Dedicated & Shared
We offer both dedicated and shared associate models to fit the needs to your company. All with the same amazing Midwest associates.
Software
Our expert team of industry and IT professionals, along with our software, can support your independent call center needs.
Consulting
We know call centers. Our industry and IT experts are ready to help through the entire process. Let's chat about how we can support you.
oUR CLIENTS TALK
We love our clients and their customers! We believe in creating strong relationships, and it shows in our client relationships. But don’t take our word for it. Here’s what our clients have to say about working with Five Star Call Centers.
This is a great partnership with amazing results!
B2B Services client
After many failed relationships with other call centers, we believe we have found the right one that can grow with our business needs.
electronics client
They took hundreds of our calls, with literally no notice, and kept us in business until repairs were made.
Art Product client