Call Center Consulting Experiences

Five Star Call Centers’ Call Center Consulting 

Whether you’re opening a new call center or need to redesign your current contact center process, Five Star Call Centers is ready to serve as your call center consulting team. 


Why Select Five Star Call Centers as Your Call Center Consultant? 

Our team brings 350+ years of combined experience to the table, all to help your company develop the best strategies, processes, technology and workforce to meet your company’s call center or contact center needs.

We have a multidisciplinary team spans call center operations, IT, workforce development and business development, and we are ready to assist your as your call center consultants. 

We Are Not Your Ordinary Call Center.TM



If you need assistance with associate recruitment, retention, training, quality, KPI's, incentives and engagement, or workforce management, our experts will work with you to develop an action plan to fit your company's needs.


Whether you are designing a new center, expanding to multiple sites and resigning your current center, our experienced team can assist you in any step of the journey.

Customer Journey

Our team is here to assist you in mapping your customers' journey and understanding your customers' touch points so you and your team can deliver the best customer experience possible.


From beginning
to end, our team can develop, refine and enhance your contact center process to meet your company's objectives.


If you need assistance with technology selection, design or support, our team is ready to assist you in selecting the best technology to serve you now and into the future. CRM, phone switch, monitoring, transcription - we have you covered for this and more.


We love our clients and their customers! We believe in creating strong relationships, and it shows in our client relationships. But don’t take our word for it. Here’s what our clients have to say about working with Five Star Call Centers. 

This is a great partnership with amazing results!
B2B Services client
After many failed relationships with other call centers, we believe we have found the right one that can grow with our business needs.
electronics client
They took hundreds of our calls, with literally no notice, and kept us in business until repairs were made.
Art Product client

Let's Talk!

You're One Step Closer to an Outrageously Amazing Customer Experience!

Not Your Ordinary Call Center.TM

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