We know the call center industry, and how to provide customers with outrageously amazing customer experiences. Let’s us bring the 35+ years of award winning contact center experience to you and your company with our inbound and outbound voice services.
Whether you are looking to outsource your inbound calls, or need support with outbound services, our friendly, Midwest-based agents will take care of you and your customers.
We Are Not Your Ordinary Call Center.TM
From customer service questions to product and technology support to order entry, you’ll want each and every one of your customers to experience the very highest quality customer service.
And we can provide this world-class customer care with our call center services. No matter your industry, our associates are trained to truly understand and speak to your brand. They’re experts in cross-selling, upselling, answering questions, and retaining your customers to build brand loyalty, not to mention your ROI.
We also have the technology to make the work we do as efficient and cost-effective as possible. Our in-house programmers create custom scripts for every client, and can program in upsells, cross-sells, and savings.
Whether you’re B2B or B2C, our friendly, Midwest-based outbound voice professionals can have a huge impact on your business.
We’ll put together a custom service package that will directly reflect your business’ unique needs. And advanced technological resources like predictive dialers and IVR (interactive voice response) will give you the edge—in both high-quality service and significant cost savings.
We love our clients and their customers! We believe in creating strong relationships, and it shows in our client relationships. But don’t take our word for it. Here’s what our clients have to say about working with Five Star Call Centers.