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BUILDERS OF OUTRAGEOUSLY AMAZING
Interactive Voice Response Outsourcing
Improve Your Customer Experience with IVR
IVR, or Interactive Voice Response, can be a great tool for maintaining high levels of customer satisfaction at a lower cost.
What are the benefits of IVR?
- Capture data integral to increasing sales
- Gain key insights to your current customers
- Improve response times
- Enjoy reduced costs while your customers enjoy reduced call times
- Measure success with reporting features
- Strengthen your customer service
We’ll customize any combination of IVR and live associates, which means that you’ll get a system that meets your needs and generates the best possible results for both you and your customers.
Our IVR system offers self-serve features and routing to live associates upon request. We also provide fully customized reporting options that both capture and measure KPIs so you get the data you need to grow and be successful in the future.
We Are Not Your Ordinary Call Center.TM
oUR CLIENTS TALK
We love our clients and their customers! We believe in creating strong relationships, and it shows in our client relationships. But don’t take our word for it. Here’s what our clients have to say about working with Five Star Call Centers.
This is a great partnership with amazing results!
B2B Services client
After many failed relationships with other call centers, we believe we have found the right one that can grow with our business needs.
electronics client
They took hundreds of our calls, with literally no notice, and kept us in business until repairs were made.
Art Product client
