BECOME AN OUTRAGOUSLY AMAZING

Customer Service Associate

Position: Customer Service Associate

Work Hours: Shifts available between 8:00 am – 11:00 pm

Work Days: Monday – Friday with rotating every other weekend (Saturday & Sunday)

Paid Training Hours: 8:30 am – 5:00 pm for one to three weeks

Status: Full Time 

• No Sales Quotas!                                                         
• No Collections!
• No Cold Calling!

Sound Good?  Check Out Five Star Call Centers!

Here at Five Star we have a Vision to provide world class customer service solutions to our partners and Mission to deliver total customer satisfaction in a passionate, relentless, and impactful manner. 


We are looking for people who feel they have a calling on their life to help others, with a positive attitude and that have delivered great customer service with a passion for solving the issue at hand. We want to provide you with a professional career potential opportunity and GROW together. 

Position Responsibilities

  • You would be responsible for answering a variety of inbound calls from gift card inquiries, to making a camping reservation, or even helping someone place or locate an order, and more.
  • Have the ability to demonstrate a comprehensive understanding of client product and services.
  • Be able to successfully handle multiple systems.
  • Adhere to Five Star Call Centers privacy and procedure policies.
  • Successfully cross train as requested.

Benefits at Five Star Call Centers

  • Health
  • Dental
  • Vision
  • Life
  • 401K
  • Paid Weekly
  • Paid Time Off
  • Monthly Bonus Plan
  • Quality paid training in the growing field of customer service
  • A friendly, relaxed office environment

Job Requirements

  • Strong attention to detail
  • Average computer skills
  • Strong communication skills
  • Customer Service oriented
  • Reliable with a willingness to learn and grow
  • Prior customer service experience is preferred
  • Being able to speak Spanish is a plus
  • High School Diploma or Equivalent

 

All candidates must be able to pass pre-assessment testing and criminal background check.
 
Five Star Call Centers will make reasonable accommodations in compliance with the Americans with Disabilities Act.
 
Five Star Call Centers is an Equal Opportunity Employer and participates in the E-verify program.

Hear from Our Rock Star Customer Service Associates

We Are Not Your Ordinary Call Center.

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